SUB-PROCESSORS REGISTRY
WiseWare.chat SaaS Platform
WiseWare BV - Sub-processors Registry Version 1.2 - June 17, 2026
This registry lists all sub-processors engaged by WiseWare to provide the WiseWare.chat services. Updates to this registry constitute notice per the Data Processing Agreement Section 7.
All sub-processors are located in the EU/EEA. WiseWare engages no sub-processors outside the EU/EEA.
Last Updated: June 16, 2026 Effective Date: June 16, 2026
EU/EEA SUB-PROCESSORS
Cloud Infrastructure & Hosting
| Provider | Service | Location | Data Categories |
|---|---|---|---|
| OVHCloud | Application hosting, database storage, file storage, data backup and recovery | France/EU | All Customer Data |
Monitoring & Analytics
| Provider | Service | Location | Data Categories |
|---|---|---|---|
| Appsignal | Application performance monitoring, error tracking | Netherlands | Technical logs, performance metrics |
Communication & Support
| Provider | Service | Location | Data Categories |
|---|---|---|---|
| AhaSend (AhaSend B.V.) | Transactional email delivery | Netherlands/EU | User emails, notifications |
AI Model Providers
All AI model inference is performed via EU API endpoints. No Customer Data is transferred outside the EU/EEA for inference, and no Customer Data is used to train external AI models.
| Provider | Service | Location | Data Categories | EU access endpoint |
|---|---|---|---|---|
| OpenAI | AI model inference, text generation | EU/EEA | Session messages, file content for processing | Microsoft Azure (EU); no training use |
| Anthropic | AI model inference, text generation | EU/EEA | Session messages, file content for processing | Google Vertex AI (EU); no training use |
| Google (Gemini) | AI model inference, text generation | EU/EEA | Session messages, file content for processing | Google Cloud (EU); no training use |
| Mistral AI | AI model inference, text generation | France/EU | Session messages, file content for processing | Mistral (EU); no training use |
WiseWare BV Utrecht, Netherlands KvK: 98236652 Version 1.2 - June 17, 2026
This registry forms part of the Data Processing Agreement and is updated as sub-processors are added, changed, or removed.