Policy · POL-04
current Eligibility rule · v3
- in force
- 2026-03-01
- owner
- Policy owner
Proof through use
One wisdom layer. Many high-stakes domains.
Applying policy to real cases is the clearest place to start. The same foundation works anywhere a decision has to trace back to an approved rule. Different domain packs. Same loop.
- Policy in practice laws, local policy, eligibility criteria, case evidence, decisions, appeals
- Casework & decisions intake, criteria, evidence, determinations, hand-offs, audit trail
- Professional support regulations, guidance, client context, plain-language answers, sources
- Onboarding & enablement role guides, the policy itself, worked examples, sign-offs, refreshers
- Customer Commitments promises, account context, deadlines, contract evidence, renewal risk
- Product Decisions roadmap rationale, tradeoffs, customer evidence, dependencies, superseded decisions
- Engineering Operations ADRs, incidents, migrations, dependencies, runbooks, deprecations, corrective actions
Featured case · Policy in practice
One approved policy. Every case built on it.
On one side, a pre-approved policy — the law and the rules your organization has agreed to apply. On the other, the daily work of building individual cases against it. WiseWare keeps the approved policy current, versioned, and cited, and helps people and AI assemble cases that apply the right rule, the right version, with the right evidence.
New caseworkers learn the policy as they work, with the rule and its source beside every decision. This is not a case-management system — your case tools keep running. It's the approved policy memory those cases are built on.
- Policy the pre-approved rule to apply
- Criterion the conditions it sets
- Case the individual situation
- Decision the outcome, grounded in policy
- Evidence proof the criteria are met
- Check what rules confirm or flag
Ask
Which policy applies to this case, and is it met?
CASE-128 falls under POL-04 (eligibility rule, v3, in force since 2026-03-01). Two of three criteria are met with evidence; criterion C-2 is still outstanding. Decision: pending evidence.
Cites POL-04 Policy · Eligibility rule (v3) C-2 Criterion · supporting document EV-219 Case evidence · attached CASE-128 Case · application
Policy · POL-04
superseded Eligibility rule · v2
- replaced by
- v3 (2026-04-01)
Ask
Which cases cite a policy that has since changed?
POL-04 was superseded on 2026-04-01. CASE-128 cites v3 (current). CASE-091 cites v2 — flag for review before it is used again.
CASE-091's last update predates the policy change. Re-check its decision against v3.
Cites CASE-091 Case · cites POL-04 v2